On December 22, 2013, Steve Tendon was interviewed by Tom Cagley, the host of the Software Process Improvement Measurement Cast.

Listen to the interview here: SPaMCast #269

Tom asked Steve the following questions:

  • Why is it so difficult for some organizations to measure productivity? (40:00)

  • How do you define “financial throughput?” (42:30)

  • Don’t you need a systems’ thinking viewpoint to do this? (43:45)

To get to know the answers, listen to the SPaMCast #269.

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