On December 22, 2013, Steve Tendon was interviewed by Tom Cagley, the host of the Software Process Improvement Measurement Cast.
Listen to the interview here: SPaMCast #269
Tom asked Steve the following questions:
Why is it so difficult for some organizations to measure productivity? (40:00)
How do you define “financial throughput?” (42:30)
Don’t you need a systems’ thinking viewpoint to do this? (43:45)
To get to know the answers, listen to the SPaMCast #269.