Friction Is Feedback
Friction is like training: it prepares the company for the real race – the race that happens in the marketplace.
Friction is like training: it prepares the company for the real race – the race that happens in the marketplace.
That is an oxymoronic title, with the words “Craftsmanship” and “Management” side by side! Isn’t the essence of craftsmanship skilled individuality? While ma...